The protection of your personal data is very important to us. That’s why, when you provide us with your personal information, we promise to look after it and only use it as set out in this Privacy Notice. This Privacy Notice tells you everything you need to know about the personal data we may collect from you when you visit our website at www.emmastirk.com

(“Website”), our social media channels, or when you purchase any of our services or otherwise connect with us, and explains what personal data we collect, why we collect it, how we use it, and your rights.If you are unsure about any part of this Privacy Notice then please get in touch with us at [email protected] .

The legal bit

When we collect and process your personal data, we comply with relevant data protection laws and principles such as the UK General Data Protection Regulation (“UK GDPR”), the EU General Data Protection Regulation (“EU GDPR”) and the Data Protection Act 2018 and we agree to use your data lawfully, fairly and in a transparent way, to keep it securely and only hold it for as long as necessary and for the purposes we have told you about.

What information we collect

We may collect:· Personal and Contact Details: Your name, date of birth, email, phone number, address, job title and company details.· Purchase Information: Billing details, payment method (via secure providers).· Website & Social Media Activity: IP address, browser type, messages, logins, content shared or posted.· Marketing Preferences: Your preferences and interactions with our promotions.

How We Collect It

We may collect your personal data when you sign up to receive our emails, when you make a purchase from us, or when you contact us through our Website, our social media channels, or by email, text or post. We may also collect your personal data via third parties such as Google or Facebook or when we use cookies (you can find out more about cookies below) or other analytic tools.We will only collect your personal data where we have a lawful reason for doing so. This may be because you have given your consent for us to process your data, where we are under a contractual or legal obligation (such as where we need your information to deliver services to you), where we are legally permitted, or otherwise where it is in our legitimate interests to do so.

Why We Collect It

We use the personal data we collect from you to · Communicate with you;· Deliver products and services to you;· Improve our websites and customer experience;· Maintain records and comply with any legal or regulatory obligations;· Share offers, updates, and relevant insightsYou can opt out of receiving communications from us at any time using the links we include in our communications to you or by contacting us by email to

[email protected]

. Please note that opting out of communications will not prevent us from contacting you where we are required to do so in order to provide you with services that you have requested or purchased.

Third-Party Services

To support our business, we may use or engage with external service providers and in some cases, we may share your personal data with them, details of the service providers that we may use or engage with are listed below: · Meta, Google, Zoom, Stripe, PayPal, Calendly, Dropbox, Microsoft, WhatsApp.We understand that all of these third parties have appropriate technical and security processes in place. However, if you have any queries concerning how your personal data may be handled, please contact us via email to [email protected].

You may also wish to review the third party’s individual privacy notices which can be found on their respective

websites.

In addition to the above, we may also contract with external service providers to provide us with a function or service. We will only disclose personal data to the extent required for the service provider to deliver the required service to us and we shall ensure that appropriate safeguards are in place to protect your personal data.

International Transfers

We may transfer your personal data to our third-party service providers who are based outside of the UK. In such circumstances we understand that one or more of the following safeguards apply: I. the relevant UK regulatory authorities have approved the transfer of data to the country where the service provider is based; orII. an adequate level of protection is in place in the country where the service provider is based; orIII. we have specific contracts in place that ensure a level of data protection comparable with the UK GDPR; orIV. where the service provider is based in the US, a privacy framework approved by the relevant UK regulator is in place. Where the above standards do not apply then we will only transfer your Personal Data outside of the UK where one of the following conditions is met: I. you have given your express consent; orII. the transfer is legally required.

Keeping Your Data Secure

We take the protection of your personal data seriously and have taken suitable and reasonable steps to protect the personal data we hold from misuse, loss, unauthorised access, and any modification or disclosure. We limit access to your personal data to only those employees, agents, contractor or third parties that we engage that have a business need to access your personal data. We confirm that they will only process your personal data on our instructions and must agree to keep it safe and confidential.If you are submitting any personal data over the internet that you wish to remain private, please note that whilst attempts are made to secure information transmitted to our Website, there are inherent risks involved in transmitting information across the internet. If you would prefer to provide us with your personal data through alternative means then you can contact us using the details below to arrange this.

How Long We Keep Your Data

We only keep your data for as long as is necessary for the purposes for which it was collected, or as required by law. When it’s no longer needed, we securely delete or anonymise it.

Your Rights

You have the right to:· Access your data;· Correct inaccurate details;· Request deletion;· Restrict or object to processing;· Withdraw consent at any time. You will not be charged a fee to access your personal data but we reserve our rights to charge a fee where we consider, in our reasonable opinion, that any request you make is unfounded or excessive. We aim to respond to all legitimate requests within one

month.To

exercise your rights, email us

at [email protected]

. You can also learn more at www.ico.org.uk/your-data-matters.

Contacting us

Our contact email address for all data protection matters is:

[email protected]

.

Complaints

If you have concerns, please contact us first so we can resolve them. You also have the right to contact the UK Information Commissioner’s Office (ICO).If you have any concerns regarding the use of your Personal Data then please contact us by using the email address referred to above and allow us the time to investigate and resolve your complaint or concern.If you are based in the UK you also have the right to lodge a complaint with the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues but we would ask that you contact us first and allow us the opportunity to resolve your complaint before contacting the ICO.

Changes to This Privacy Notice

We may update this notice from time to time. The latest version will always be available on our Website. By continuing to use our services, you accept any updates.

USE OF COOKIES

A cookie is a small file of data stored on your computer or mobile device. It collects and records information about how you use our Website at

www.emmastirk.com

, such as the particular we pages you visit and the information you access. Cookies can also be used to collect details such as your Internet service provider, operating system, browser type and to analyse traffic as well as for advertising and marketing purposes.

You have control over what cookies you accept. You can choose to block all cookies and you are also able to delete all cookies from your browser. You can make your choices by altering your browser settings. You should be aware that if you alter your browser settings to block or delete cookies then you may not be able to access certain areas or features of our Website and some parts of the site may not display correctly.

How do we use cookies?

We use cookies along with other similar tracking technologies to recognise you when you visit our Website and to record how you use our Website. This helps us to understand your user experience and to improve our Website and our services.

What cookies do we use?

We use First-party and Third-party cookies. First-party cookies are cookies which are directly placed by us and are used only by us. These may include: Session cookies - this is a temporary cookie which is not stored once your browser is closed. These cookies are typically used to support your use of our site but without personally identifying you or collecting any of your personal data; Persistent cookies - these cookies are stored once your browser is closed. These cookies are used to enhance your use and experience of our site;

Strictly necessary cookies - these cookies are essential for the operation of our Website and we shall use these where they are necessary for us to provide you with services that you may require;

Experience cookies - these cookies provide us with information which helps us to monitor the user experience and performance of our site and optimise our pages. The data collected by these cookies is anonymous;

Marketing and promotional cookies - these cookies record your use of our site including the pages you have visited and any links you may have followed. We use these cookies to make any promotions, marketing or advertising more relevant and valuable to you;

Functionality cookies - these cookies record the choices you make while using our Website and may record the services or pages you access. The data collected by these cookies is anonymous.

Third-Party cookies are those placed by websites, services and/or parties other than us that may advertise or display information or links on our site. We have no control over these cookies.

It is recommended that you keep your internet browser and your operating system up to date and that you consult the help and guidance of a professional or the manufacturer of your computer of device in the event you have any questions or are unsure about your privacy settings.